Privacy Policy

Pressio Ironing Service

Effective date: 29 April 2025

Pressio Ironing Service ("Pressio", "we", "us"), operated by Debbie Wicardy, respects your privacy. This policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect the following personal information when you use our service:

• Contact details — your name, phone number, and email address.
• Service details — items dropped off, special instructions, and agreed collection times.
• Communications — messages sent via WhatsApp, SMS, or email.

We collect only what is necessary to provide and manage our ironing service.

2. How We Use Your Information

• To schedule drop-off and collection appointments.
• To provide you with a quote and invoice for our services.
• To contact you about the status of your order.
• To respond to your questions and enquiries.

We do not use your information for marketing without your consent.

3. Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties, except where required by law or to process payments (e.g. your bank details for transfer).

4. Storage & Security

Your information is stored securely in private communications (WhatsApp, SMS, email) and is accessible only by Debbie Wicardy. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access.

5. Retention

We retain your contact and order information for as long as necessary to provide the service and for a reasonable period afterwards in case of follow-up enquiries. You may ask us to delete your information at any time (see Section 7).

6. Website & Cookies

The Pressio website (pressio.com.au) does not use analytics trackers, advertising cookies, or third-party tracking scripts. No personal data is collected simply by visiting the website. The site may be cached by your browser as a Progressive Web App for offline use; this data stays on your device only.

7. Access, Correction & Deletion

Under the Australian Privacy Principles you have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or out-of-date information.
• Ask us to delete your information.

To exercise any of these rights, contact Debbie using the details below.

8. Complaints

If you believe we have mishandled your personal information, please contact us first so we can try to resolve your concern. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page.

10. Contact

For any privacy-related questions, contact Debbie:
Email: debbie.wicardy@gmail.com
WhatsApp / SMS: +61 404 059 944

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